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Our electronic shop works 24/7 and you can be provided with the stock of the available old vintages of Ktima Gerovassiliou. However, your order will be launched only on work days at office hours. Please check with our site for the days that the estate remains closed.
The time of delivery of your wines depends on the courier companies. For your best services, we cooperate with more than one courrier company since the charges can vary depending on the area or the city.
After the completion of your order you will receive an automated email that will confirm it. Once the order reaches the Sales Department and is launched for delivery, a second email will be sent to you with all the necessary information of your order and its shipment number.
Before the payment you are offered the choice of receipt or invoice.
In case you would like to send a gift, you have the flexibility to fill in different mailing and charging addresses. Therefore, the receipt or the invoice will be sent to the charging address while the gift to the mailing address.
The mailing costs comprise transportation and packaging costs as well as breakage insurance costs.
For orders over 50€ there will be no mailing costs.
At our electronic shop you have the opportunity to purchase our old vintages. Available for sale are bottles of 0.75 L and 1.5 L. The bottles of 3 L, 5 L and plus are available only directly from the winery to secure their transportation.
The delivery of the wines will be suspended, when temperature conditions are not acceptable for their transportation (e.g. July, August).
If you encounter a problem with your order you must contact us immediately. The competent department will look into the issue and act accordingly. No returns will be accepted after 5 days from the day of delivery.
Managing and protecting personal data by our electronic shop services is subject to the terms of this document, to the provisions of Law 2472/1997, as complemented by the decisions taken by the Chairman of the Committee for Personal Data Protection, to Presidential Decrees 207/1998 and 79/2000 and to Article 8 of Law 2819/2000, as well as to European Law (Directives 95/46/EC and 97/66/EC). The terms of this document are formulated so as to take account of the fast development of technology and, particularly, that of the Internet, as well as the current – though not fully developed yet – grid of legal regulations concerning such issues. In any case, Ktima Gerovassiliou preserves the right to change the terms of this document on the protection of personal data, after it informs and updates you in accordance to the legislation in force at any given time.
Ktima Gerovassiliou protects the privacy of your data which cannot be transferred to any third party (natural or legal entity) for whatever reason, except in accordance to related law provisions and to competent authorities only. Records are kept of your personal data, which you send exclusively for reasons of communication, financial and taxation purposes. You may contact our competent department to cross-check that they keep a personal file concerning you, which you can correct or change.
Our Sales Department may process part or all of the data you have sent to serve statistics and financial purposes or to improve services provided and for its own information.
Your credit card will be charged once and only for the specific transaction. Your credit card information will not be archived and cannot be used for any other purpose. Each time you proceed with a purchase you need to reenter your credit card information.
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